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Last Updated: October 27, 2026

IMPORTANT – PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE CONTINUING

Welcome to Next Level Soul ("Next Level Soul," "us," "our," or "we"). We produce content, videos, training materials, products, services, and/or other materials (collectively along with our titles, features, content, software, updates, audio content, video files, downloadable content, add-ons, and/or modified versions, "Content"), made available on our websites, which include without limitation nextlevelsoul.com, nextlevelsoul.shop, and nextlevelsoul.tv among others (collectively, the "Site(s)"), and various mobile applications ("Apps").

These Terms and Conditions (the "Terms" or "Agreement") define your rights and obligations related to our Sites, Apps, and Content, your purchase, use, or downloading of any of our Content, Services or offerings, participation in our events or promotions, and more generally any use of our other products or services (collectively with the Content, Apps, and Sites, the "Services").

Agreement

By using our Services, you agree to be bound by this Agreement. You confirm you are of legal age, you understand and accept this Agreement, and you are legally and financially responsible for all actions using or accessing the Services. If you are under the age of majority, your parent or legal guardian must consent to this Agreement.

By accepting these Terms, you are also agreeing to our Privacy Policy, which is expressly incorporated herein and describes the data we collect, how we use it, and your rights.

We may modify these Terms at any time, and continued use of our Services constitutes acceptance of those modifications.

License Grant

Subject to these Terms and your compliance with them, Next Level Soul grants you a personal, non-exclusive, non-transferable, non-sublicensable, revocable, limited right and license to download, play, listen to, display, and use the Content solely for your permitted use within the Services.

The Content is licensed, not sold, and all rights remain with Next Level Soul. Buying a title, course, audiobook, meditation, or any other Digital Product gives you a license to access it, not ownership of it or of any copy of it.

Consent to Data Collection and Tracking

By using our Services, you expressly consent to the collection, use, and disclosure of data through cookies, analytics tools, advertising pixels (including Meta/Facebook, Google, and other third-party technologies), and similar tracking technologies. You acknowledge that these third-party technologies may collect, store, and process your interactions with our Sites or Apps, and you consent to such activities.

Next Level Soul does not control third-party services and disclaims responsibility for their acts or omissions.

Community Guidelines (Code of Conduct)

You agree that you are responsible for your conduct while using our Services. The following are strictly prohibited:

• Commercial exploitation of the Services or Content.
• Distributing, leasing, selling, or otherwise transferring the Content.
• Sharing your login or purchased access with anyone else, or recording, copying, ripping, or re-uploading Content.
• Using our Content, including videos, audio, transcripts, articles and courses, to train, fine-tune or evaluate any artificial intelligence or machine learning model, or collecting it by automated means such as scraping, without our written permission.
• Cloning or imitating the voice or likeness of any teacher, guest or host in our Content.
• Modifying or deleting any portion of the Content.
• Using the Services or Content to promote third-party causes or services.
• Violating intellectual property rights, privacy, or confidentiality of others.
• Harassment, stalking, or spamming.
• Posting sexually explicit, discriminatory, or offensive content.

Violation may result in termination of your account.

AI Use Policy

You come here for something real. So we want to be clear about where we use AI tools and where we never do.

What we never do. We never use AI to invent what a teacher or guest said. We never use AI to channel, give readings, predict your future, or give medical or mental health advice. We never show an AI image as a photo of a real event or a real member. We never post fake reviews.

Where AI helps us. We use AI tools to help research, outline and draft some articles, to prepare captions and graphics, and to translate our shows so more people can hear them. A person on our team reviews this work before it reaches you. Translated and dubbed versions are provided for convenience; the original language version is the authoritative one.

Translated voices. Some episodes are dubbed into other languages. When a guest agrees in writing, we use AI voice technology to speak a translation of their own words in their voice. A native speaker reviews each one. Dubbed episodes are labeled. A guest can withdraw their consent at any time.

Your information. We do not put your payment details, private messages or personal stories into AI tools that are not approved. See our Privacy Policy for details.

Our content and AI training. Our videos, audio, transcripts, articles and courses may not be used to train or evaluate any AI model, or collected by automated means, without our written permission.

Not advice. Our content is for inspiration and education. It is not medical, mental health, legal or financial advice, and AI-assisted material does not change that.

Questions or concerns. Write to support@nextlevelsoul.com. A real person will answer.

Text Messaging (SMS) Terms

Program. By giving us your mobile number and agreeing to receive texts, you consent to receive recurring messages from Next Level Soul: welcome messages, reminders for events and masterclasses, order and payment notices, and occasional offers.

Frequency. Message frequency varies, usually a few messages a month.

Costs. Message and data rates may apply.

Opt out. Reply STOP at any time. You will get one confirmation and no more messages.

Help. Reply HELP or email support@nextlevelsoul.com.

Consent. Agreeing to texts is not a condition of any purchase.

Carriers. Carriers are not liable for delayed or undelivered messages.

Privacy. We do not share mobile numbers or text messaging consent with third parties or affiliates for their marketing or promotional purposes. See our Privacy Policy.

Subscriptions, Digital Purchases and Access

Subscriptions. Subscription fees automatically renew at the end of each term unless you cancel at least 24 hours before the term ends. You can cancel at any time, and you keep access until the end of the term you already paid for.

Digital Products. We also sell individual digital products, including audio courses, audiobooks, guided meditations, Mastery courses, and other audio, video, or digital content (each a "Digital Product"). Digital Products are delivered electronically, and nothing is shipped.

12-Month Access. When you buy a Digital Product, you receive access for twelve (12) months from the date of purchase, or for as long as Next Level Soul is operating and the Service that hosts the Digital Product remains available, whichever period is shorter. Access is personal to you and cannot be shared, sold, or transferred. Unless we say otherwise on the product page, access is for watching and listening within our Services, and you do not receive a downloadable copy. We may update, replace, or remove Content from time to time, and we may offer extended or ongoing access at our discretion.

Third-Party Platforms. If you subscribe or buy through a third-party platform such as Apple, Google, Roku, or Amazon, that platform handles your billing, cancellation, and refunds, and its terms and refund rules apply to that purchase.

Billing. You are responsible for maintaining accurate billing information and for any applicable taxes. We may change prices for future purchases or renewals, and we will give notice before a price change affects a renewal.

Refund Policy

14-Day Money-Back Guarantee. Next Level Soul TV and Next Level Soul Mastery courses come with a 14-day money-back guarantee, no questions asked. If you are not satisfied for any reason, email tv@nextlevelsoul.com from the email address on your account within fourteen (14) days of the date of purchase, and we will refund your purchase in full to your original payment method. You do not need to give a reason. After 14 days, all sales are final and fees are non-refundable, except where a refund is required by law.

If you purchased through a third-party platform such as Apple, Google, Roku, or Amazon, that platform handles your billing and refunds, and its refund rules apply to that purchase.

Please contact us before filing a payment dispute or chargeback. We can usually resolve billing questions quickly. If you file a chargeback for a purchase we are able to refund, we may suspend or end your access.

Disclaimer and Limitation of Liability

The Services are provided on an "AS IS" and "AS AVAILABLE" basis. Next Level Soul makes no warranties or guarantees regarding the performance, security, or reliability of the Services.

Your participation in any fitness, meditation, breathwork, or wellness programs, and your use of any audio course, audiobook, guided meditation, or similar Content, is at your own risk. Some Content is meant to relax or focus you. Do not listen to it while driving, operating machinery, or doing anything that requires your full attention. Please consult your physician before participating. Content is not a substitute for medical, psychological, or professional care. Results vary, and we do not promise any specific outcome.

Limitation of Damages: To the fullest extent permitted by law, any claim is limited to the total amount of fees you paid to Next Level Soul in the twelve (12) months immediately preceding the claim. You waive the right to recover statutory damages, multiplied damages, or penalties, except where such waiver is expressly prohibited by law.

Next Level Soul shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, even if advised of the possibility of such damages.

Indemnity

You agree to indemnify and hold harmless Next Level Soul, its officers, employees, agents, and affiliates from any claims, damages, liabilities, and expenses arising from your violation of this Agreement or misuse of the Services.

Third-Party Disclaimer

Our Services may include links, integrations, pixels, or code from third-party services such as Meta/Facebook or Google. These third parties may collect, process, or share data as part of their services.

You acknowledge and agree that:

• Next Level Soul does not control or endorse any third-party sites or services.
• We are not responsible for the content, accuracy, policies, security, or practices of such third parties.
• Your interactions with third-party sites or services are solely between you and those third parties, and are entirely at your own risk.
• By continuing to use our Services, you expressly consent to such integrations and release Next Level Soul from any liability related to third-party tracking, collection, or processing of your information.
• You agree not to make, publish, or communicate any false, misleading, or disparaging statements about Next Level Soul, its officers, employees, affiliates, or Services. This restriction does not prevent you from providing truthful information in legal or regulatory proceedings, or as otherwise required by law.

Termination

We reserve the right to suspend or terminate your access to the Services at our sole discretion if you violate these Terms or create legal exposure for us. If we terminate your access for a violation of these Terms, you are not entitled to a refund or to any remaining access period.

Modification of Services

Next Level Soul reserves the right to modify, suspend, or discontinue the Services or any part thereof at any time, without liability to you. We may also impose limits on certain features or restrict access to parts or all of the Services without notice or liability. If we permanently discontinue the Services, your access ends on the discontinuation date, even if your 12-month access period has not ended.

Force Majeure

Next Level Soul shall not be liable for any failure or delay in performance of its obligations under these Terms where such failure or delay is caused by events beyond its reasonable control, including but not limited to acts of God, natural disasters, power or internet failures, cyberattacks, pandemics, labor disputes, government actions, or restrictions imposed by third-party platforms or service providers.

Governing Law and Arbitration

This Agreement is governed exclusively by the laws of the State of Texas, United States, without regard to conflict of law principles.

All disputes shall be subject to binding arbitration in accordance with the rules of the American Arbitration Association (AAA). The sole and exclusive seat and venue for arbitration shall be Travis County, Texas. You and Next Level Soul waive any objection to venue outside Texas.

Injunctive Relief

Notwithstanding the arbitration provision above, Next Level Soul may seek injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property, confidential information, or other proprietary rights.

Attorneys’ Fees

In any arbitration or legal proceeding arising out of or relating to these Terms, the prevailing party shall be entitled to recover its reasonable attorneys’ fees and costs, except where prohibited by law.

Mandatory Notice and Cure Period

Before initiating arbitration, you must provide written notice of your claim to Next Level Soul at the mailing address below and allow thirty (30) days for us to investigate and, if applicable, resolve the issue. If we cure the issue during that period, you agree not to pursue arbitration.

Limitation on Time to Bring Claims

Any claim or cause of action arising out of or related to these Terms or the Services must be filed within one (1) year after such claim or cause of action arose, or it is permanently barred, unless a longer period is required by law.

Class Action and Mass Arbitration Waiver

You agree that any disputes must be brought individually. You waive the right to participate in any class action, consolidated, coordinated, or mass arbitration proceeding. The AAA Supplementary Rules for Mass Arbitrations shall not apply.

Who May Use Our Services

The Services are intended for users over the age of 18. By accessing or using our Services, you affirm that you meet this requirement. If you are under 18, you may only use the Services with the involvement and consent of a parent or legal guardian, who accepts full responsibility for your use.

By using our Services, you further represent and warrant that you are legally permitted to enter into this Agreement, and that your use complies with all applicable laws in your jurisdiction.

Export and Compliance

You agree not to use or access the Services in violation of any applicable export laws or regulations. You represent that you are not located in a country or region subject to U.S. government sanctions or designated by the U.S. government as a “terrorist supporting” country, and that you are not listed on any U.S. government list of prohibited or restricted parties.

Severability

If any provision of these Terms is found unlawful, void, or unenforceable, it shall not affect the validity of the remaining provisions.

Survival

The provisions relating to indemnity, disclaimer, limitation of liability, governing law, arbitration, class action and mass arbitration waiver, assumption of risk, and any other provisions that by their nature should survive termination shall survive termination of these Terms and continue in full force and effect.

Entire Agreement

This Agreement constitutes the entire agreement between you and Next Level Soul regarding the Services and supersedes all prior or contemporaneous communications.

Integration with Policies

The Privacy Policy, Affiliate Disclaimer, Disclaimer, Refund Policy, and all other disclaimers and policies posted on our Sites are incorporated into these Terms as if fully set forth herein. The AI Use Policy and Text Messaging (SMS) Terms above are part of these Terms.

No Third-Party Beneficiaries

These Terms are for the benefit of you and Next Level Soul only. No third party shall have any rights to enforce these Terms.

User Representations and Warranties

By using the Services, you represent and warrant that your use complies with all applicable laws and regulations, and that you will not use the Services for any unlawful purpose. You further represent that all information you provide to Next Level Soul is accurate and complete to the best of your knowledge.

Links to Third Party Sites

Our Services may include links to third-party websites for your convenience. We are not responsible for the content, accuracy, or policies of such third-party sites.

Language

These Terms are drafted in English. Any translations of these Terms are provided for convenience only. In the event of any inconsistency between the English version and a translated version, the English version shall control.

Contact Us

If you have any questions about this Agreement or our Services, please contact us at:
Next Level Soul
Email: support@nextlevelsoul.com
Next Level Soul TV: tv@nextlevelsoul.com
Mailing Address: 13492 Research Blvd. #120-757, Austin, TX 78750

Please Note:

Next Level Soul does not accept any unsolicited books, book submissions, pitches, gifts, letters, or other submissions. Any such materials sent to Next Level Soul or Next Level Soul TV will not be looked at and will be destroyed, and will not be acknowledged or returned. Please refrain from sending any unsolicited materials. Thank you for your understanding.