PRIVACY POLICY

Privacy Policy

Last Updated: March 25, 2025

Welcome to Next Level Soul (“Next Level Soul,” “us,” “our,” or “we”). We produce content, videos, training materials, products, services, and/or other materials (collectively along with our titles, features, content, software, updates, audio content, video files, downloadable content, add-ons, and/or modified versions, “Content”), made available on our websites, which include without limitation nextlevelsoul.com, nextlevelsoul.tv, and nextlevelsoul.shop (collectively, the “Site(s)”), and various mobile applications (“Apps”).

Protecting your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and what rights you have. By using our Services, you consent to the practices described herein. If you do not agree, please do not use our Services.

We may update this Privacy Policy at any time. Continued use of our Services after changes are posted means you accept those changes.

Scope of This Policy
This Privacy Policy applies to all users of the Services, whether registered or unregistered, and whether accessing through Sites, Apps, or third-party integrations.

1. Information We Collect
We may collect the following categories of information (“Personal Data”):

  • Information you provide during account creation, sign-up, purchases, or customer support requests.

  • Payment and billing information submitted during purchases.

  • Information collected automatically, including IP address, device identifiers, browser type, and location data.

  • Data collected by third-party vendors such as payment processors, analytics providers, and advertising partners.

  • Communications, preferences, or responses to surveys and promotions.

2. How We Use Information
We use Personal Data to:

  • Provide, personalize, and improve our Services.

  • Manage accounts, subscriptions, and transactions.

  • Ensure compliance with our Terms of Use.

  • Perform analytics and business improvements.

  • Communicate updates, promotions, and notices.

  • Comply with legal obligations, including fraud prevention and security.

3. Sharing of Information
We do not sell your Personal Data. We may share it only in the following circumstances:

  • Service Providers: Trusted vendors who provide payment, hosting, analytics, advertising, or customer support.

  • Legal Compliance: Where disclosure is required by law, regulation, or valid legal process.

  • Business Transactions: In the event of a merger, acquisition, or sale of assets.

Such sharing does not constitute a sale under applicable law.

4. Cookies and Tracking
We use cookies, pixels, and similar technologies (including Meta/Facebook, Google, and other providers) to operate and improve our Services, analyze usage, and deliver relevant advertising.

By using our Services, you consent to the use of such technologies. You may disable cookies in your browser, but some features of the Services may not function properly.

5. Assumption of Risk and No Expectation of Confidentiality
You acknowledge that communications and interactions on our Sites and Apps are not confidential and may be processed by Next Level Soul or third-party providers for legitimate business purposes.

You further acknowledge that third-party services integrated with our Sites and Apps (such as Meta/Facebook, Google, and others) may collect, process, or share your information. We do not control these third parties and disclaim liability for their actions. By continuing to use our Services, you assume all risks associated with third-party technologies and release Next Level Soul from liability related to such risks.

6. Data Security
We implement administrative, technical, and physical safeguards to protect your information. However, no system is completely secure. By using our Services, you acknowledge and accept this risk.

7. Force Majeure
Next Level Soul shall not be liable for any data loss, breach, or disclosure resulting from events beyond its reasonable control, including cyberattacks, power outages, third-party failures, natural disasters, or other acts of God.

8. Data Retention
We retain Personal Data as long as necessary to provide the Services and meet legal obligations. Data that is no longer required will be securely deleted or anonymized.

9. Your Rights
Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your Personal Data.

  • Withdraw consent to processing where applicable.

  • Object to or restrict processing.

Requests may be submitted using the contact information below.

10. Legal Grounds
We process data only when we have a legal basis, including:

  • To provide the Services.

  • To comply with legal obligations.

  • With your consent.

  • For our legitimate interests in improving and protecting the Services.

11. Children’s Privacy
The Services are intended for users 18 and older. We do not knowingly collect information from children. If you believe a child has provided us data, contact us immediately.

12. International Users
The Services are offered and controlled from the United States. If you access the Services outside the United States, you consent to the processing, transfer, and storage of your data in the United States and other locations where our vendors operate. You are responsible for compliance with local laws.

13. California Privacy Rights
California residents may request details about the data we collect, request deletion, or opt out of certain data uses under the CCPA. We do not sell Personal Data.

14. Limitation on Claims
Any claims related to privacy or data use must be brought within one (1) year of the event giving rise to the claim, or they are permanently barred, unless a longer period is required by law.

15. No Class or Mass Claims
You agree that any claims relating to this Privacy Policy must be brought in an individual capacity and not as part of any class, consolidated, coordinated, or mass action.

16. Business Use
The Services are intended for personal, non-commercial use. If you access the Services on behalf of a business or organization, you represent that you have authority to bind that entity, and that entity agrees to indemnify and hold harmless Next Level Soul from any claims arising from such use.

17. Attorneys’ Fees
In any dispute arising out of or relating to this Privacy Policy, the prevailing party shall be entitled to recover its reasonable attorneys’ fees and costs, except where prohibited by law.

18. Integration with Terms of Use
This Privacy Policy is incorporated into and subject to the Terms of Use. Disputes relating to this Privacy Policy are governed by the arbitration, venue, and class action waiver provisions set forth in the Terms of Use.

19. Language
This Privacy Policy is drafted in English. Any translations are provided for convenience only. In case of conflict, the English version shall control.

20. Contact Information
If you have any questions about this Privacy Policy, please contact us at:

Next Level Soul
Email: support@nextlevelsoul.com
Mailing Address: 13492 Research Blvd. #757-120, Austin, TX 78750

Please Note

We do not accept unsolicited books, pitches, gifts, letters, or other submissions. Any such materials sent to Next Level Soul or Next Level Soul TV will be destroyed and will not be acknowledged or returned. Please refrain from sending any unsolicited materials. Thank you for your understanding.