We want you to feel good about every purchase. If Next Level Soul TV is not the right fit, you can ask for a refund within 30 days of your purchase date.

How to request a refund

1. Email us within 30 days of your purchase.

   Write to tv@nextlevelsoul.com.

2. Tell us who you are.

   Include the email address you used to sign up and, if you have it, the date of your purchase.

3. We take it from there.

   Our team will review your request and reply to you by email.

If you subscribed through Apple, Google, or another app store

When you join through an app store, that company handles your billing, so they also handle the refund. We cannot see or change those payments. For Apple, follow our step-by-step guide to requesting a refund through Apple. For Google Play or another platform, request it from that platform’s support or purchase history.

Not sure where you signed up? Email us at tv@nextlevelsoul.com and we will help you find out.

Want to stop future charges instead?

You can cancel any time, and you keep access until the end of your billing period. See how to cancel your subscription.