Help – How do I contact shop support

Help Center / Shop and Orders

How do I contact shop support?

For anything about an order from the Next Level Soul Shop, email gifts@nextlevelsoul.com.

To help us answer faster, include your order number, the email you used at checkout, and a photo if something arrived damaged or wrong.

For questions about Next Level Soul TV, the app, or your membership, email tv@nextlevelsoul.com instead.

Still need a hand?

Our shop support team is happy to help.

Email Shop Support